Buying tickets
Tickets are sold through Humanitix, our official ticketing partner. Buy online at feast.org.au or via the Humanitix event page. E-tickets are delivered by email; check your junk folder before contacting us.
Door sales are subject to the event organiser’s and venue’s discretion, and to capacity. Check the event listing to confirm whether door sales are available.
For all ticketing enquiries, contact us at enquiries@feast.org.au.
Booking fees
Booking fees apply per ticket and are included at checkout:
- Online: 2.5% + $0.50 per ticket (inc. GST)
- Box office, card: 3% + $1.00 per ticket (inc. GST)
- Box office, cash: no fee
Booking fees are non-refundable except where an event is cancelled or rescheduled.
Free events
Some free events require registration to manage capacity. Registration does not guarantee entry once a venue is full, so arrive early.
Latecomers
Latecomers will be admitted at a suitable break in the performance, at the discretion of venue staff. Some performances have a lockout, and refunds are not available for missed performances due to late arrival.
Refunds and exchanges
Up to 7 days before an event: you can refund your own tickets directly through Humanitix. Use the link in your order confirmation email. If you want to swap to a different session, refund your ticket and rebook, subject to availability. Booking fees are not refunded on self-serve refunds.
Within 7 days of an event: refunds are not available for change of mind or inability to attend, except as required by law. If you cannot attend due to illness or exceptional circumstances, contact us before the event at enquiries@feast.org.au and we will consider requests case by case.
Regardless of timing, we comply with Australian Consumer Law and the Live Performance Australia Ticketing Code of Practice. You are entitled to a refund, including booking fees, if:
- an event is cancelled
- an event is rescheduled and you cannot attend the new date
- an event is significantly changed from what was advertised
Approved refunds are processed by Humanitix to your original payment method, usually within 5 to 10 business days.
Tickets purchased through third-party resellers are not our responsibility and may not be valid.
Content warnings
Individual event listings include content warnings where applicable. Some events contain adult themes, nudity, strong language, or strobe lighting. Check the event page before booking, or contact us at enquiries@feast.org.au if you need more detail to make an informed choice.
Accessibility
Accessibility information for each venue is listed on event pages and in our Accessibility Guide. For access bookings, Auslan-interpreted performances, or assistance, contact enquiries@feast.org.au.
Disclaimer
Event details, artists, and times are correct at the time of publication and may change. Feast Festival is not liable for costs incurred (such as travel or accommodation) if an event is changed or cancelled, beyond the ticket refund.
